I had over a $500 credit on my account, that was promised by BTR to be credited to my credit card.One day I checked my account and it had a balance of .00.
Thinking that after a year this was finally resolved. NOPE! They said they wrote off the credit due to bankruptcy.
Now I have the option to hire an attorney to get my money back.
How is the legal!!!??? IT WAS PROMISED TO BE REFUNDED BEFORE THE BANKRUPTCY!
Over a year I have fought this issue.
Does anyone have any suggestions...........I too was a loyal customer, but that does not seem to matter to this company.DO NOT SHOP BTR
This reviewer shared experience about problems with payment and wants this business to read this review and look into the issue (if any) as the author lost $500. The author is overall dissatisfied with Beyond The Rack. The most disappointing about they stole my money from Beyond The Rack was run around still no refund Reviewer wants customer support to reach out to him or her ASAP for further discussion of this matter.
Also, you can continue reading comments about Beyond The Rack.
Check out the best and the worst companies in Luxury / Jewelry category for more informed decision or compare Beyond The Rack to other companies on our site.