Not resolved

After three months of waiting for items which I order from Beyond The Rack. I did not even receive an email to notify me that I was not going to receive my order. I had to check it online to see the status was marked 'item refunded.

I contacted one of their representatives in their live chat and was told that my item will arrive in a week, this was too funny I realized that they do not even verify the order when you contact them.

However after not getting any satisfaction regarding my refund they told me that it was their policy to only give store credit, I was so angry I decided to contact PayPal and within 24 hrs I received my refund.

To anyone out there if you made your purchase using Paypal you will get your money back.

Product or Service Mentioned: Beyond The Rack Shipping Service.

Reason of review: Order processing issue.

Company wrote 0 public responses to the review from Jun 20, 2016.
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